Privacy Policy

Effective Date: August 1, 2022

Your privacy is important to us. This Privacy Policy outlines how Behind Closed Drawers (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from our site, which is hosted by Shopify.

1. Information We Collect

When you visit our site, we automatically collect certain information including:

  • Your device type, browser, IP address, time zone

  • Cookies and browsing behavior

When you make a purchase or attempt to do so, we collect:

  • Name, billing/shipping address, payment details (processed securely), email, and phone number

We also collect information if you sign up for our email list or marketing communications.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Communicate with you (order updates, support)

  • Send marketing communications (if you opt in)

  • Improve and optimize our website

  • Prevent fraud or misuse

3. Sharing Your Information

We may share your information with trusted third parties including:

  • Shopify, who powers our online store (see Shopify’s privacy policy here: https://www.shopify.com/legal/privacy)

  • Payment processors like Shopify Payments, PayPal, or Shop Pay

  • Shipping and fulfillment partners

  • Marketing and analytics providers (e.g., Klaviyo, Google Analytics)

We do not sell your personal information.

4. Your Rights Under CCPA (California)

If you are a California resident, you have the right to:

  • Request to know what personal data we collect, use, or share

  • Request that we delete your personal information

  • Opt out of the sale of your personal information (we do not sell personal data)

To exercise any of these rights, email us at: sales@behindcloseddrawers.com

We may need to verify your identity before processing requests.

5. Cookies & Tracking Technologies

We use cookies to:

  • Keep your cart saved

  • Understand site usage

  • Improve marketing and personalization

You can control cookies via your browser settings.

6. Data Retention

We retain your personal information only as long as necessary for order fulfillment, legal compliance, or legitimate business interests.

7. Security

We use secure socket layer (SSL) technology and Shopify’s platform-level protections to safeguard your personal data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy as needed. Revisions will be posted on this page with the updated date. Your continued use of the site after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this policy, or wish to exercise your privacy rights, please contact us at:

📧 sales@behindcloseddrawers.com